Contact Us | Creatrix Solutions Support
If you have questions about products, detoxification protocols, order returns, or anything at all - do not hesitate to ask. We are happy to answer any questions.
We are short staffed due to COVID-19 so for the quickest response please text us at our text only phone number 509-820-0560. The next best way to reach us is to fill out the below form. We respond to the contact form submissions daily before we listen to voicemails. You can try to reach us at the Office by calling 866-686-5605, or try texting or calling the Office cell phone number 509-557-7475. If you fill out the contact form please do not leave a voicemail, as it will slow down our response time. Thank you for your understanding, and stay safe.
ORDER TRACKING: Orders are processed Monday-Friday, if placed by 1 PM Pacific Time. You will be emailed a tracking number when we print the shipping label, but there will not be any activity until the shipping carrier picks up the package and scans the order. Wait 24 hours, or until after the next business day (Monday-Friday, excluding holidays), for tracking number to become active.